Is this a legit website/business?
Yes, we are a registered NZ Business since January 2020, our business registration number is 7857980, we have sold thousands of computers and peripherals to happy customers around the country.
What is the warranty on your PCs?
Our warranty is 2 years for all of our PCs, you can find out more about our warranty by checking out our Warranty Terms page.
What happens if the PC is damaged during transit?
If anything happens to the PC during delivery then will either be fully refunded or a completely new PC will get shipped out to replace the damaged one.
How do you package your PCs during delivery?
The PCs are packaged with styrofoam, wrapped in a plastic cover and placed into double layered cardboard boxes. We also put inflatable Instapak foam into the PC as well to ensure the parts are protected during delivery.
How long will delivery take?
For all Built to Order Gaming PCs, please allow up to 2-4 business days before your PC will be ready to ship. Once ready, you can expect delivery to take business 2-3 days for Urban deliveries or 2-4 days for Rural. Everything else will be shipped out the same day you order provided you order before the 2pm cutoff time.
Where are you based and do you have a walk-in store?
We are based in Nelson, New Zealand. We operate purely as an online store, using Courier to send and receive orders. We also offer click and collect.
When are you next having a Sale?
We have sales around Black Friday, Cyber Monday, Christmas & Boxing Day and sometimes one off sales on specific products.
I have made an order but have not received a confirmation email?
If you do not receive a confirmation email please get in contact with me via tom@godmode.co.nz and I will help to remedy this.
Do you offer custom builds?
Yep we do, please let us know what your requirements are for a custom build and we’ll offer you a quote, please send custom build enquiries to tom@godmode.co.nz
